Predictive Maintenance, AI & Saudization: Inside Musanadah FM's Digital Transformation
In this episode of The Hub by Built Environment ME, Editor Marisha Singh sits down with Vijay Shankar Kavasseri, Operations Director of Musanadah Facilities Management, at the company's Riyadh office for a candid conversation on what digital transformation actually looks like on the ground in Saudi Arabia's fastest-growing FM sector.
Musanadah manages over 100 active contracts and 1,700 specialists across the Kingdom — with a portfolio spanning AlUla, King Abdullah Economic City, and Tatweer World Tower. At the centre of their operational infrastructure is a two-year technology selection process that led them to Facilio — and a philosophy that puts people before platforms.
In this episode:
✅ Saudi Arabia's shift from input contracts to output contracts — and what it demands from FM operators
✅ Why Musanadah spent two years evaluating CAFM platforms before choosing Facilio
✅ How predictive maintenance is replacing planned preventive maintenance across their portfolio
✅ Why Facilio was deployed for workforce accommodation before client assets — and the thinking behind it
✅ The role of AI in FM — from Microsoft Copilot in daily emails to energy and sustainability management
✅ Saudization in FM — partnerships with Azam (PIF) and Lana to build local talent pipelines
✅ Managing remote communities like Alola with locally sourced Saudi talent
✅ What Vision 2030, Expo 2030, and FIFA 2034 mean for the Kingdom's facilities management sector
Whether you work in FM, PropTech, or real estate operations — this is one of the most grounded conversations on technology adoption and workforce strategy in the GCC market right now.
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