A LEGACY OF EXCELLENCE

Al Bonian’s success is built on its MEP design, contracting, and maintenance capabilities, which have been a cornerstone of the company’s growth since its inception in Dubai in 1997. The firm’s in-house team handles chiller maintenance and MEP works while continuously developing its soft services capabilities, supported by strong partnerships with outsourced specialists.

Under the leadership of CEO Ayman Bustami, ABFM has undergone strategic restructuring, focusing on cultivating a performancedriven culture, fostering a healthy work environment, and achieving ambitious growth targets.

FOCUS AREAS FOR 2025

The company’s 2025 priorities include strengthening its competencies in both hard and soft FM services. In a nutshell, our focus for 2025 can be summarized as follows:

• Technology & Innovation
• Diversification
• Business Growth

Notably, ABFM's focus will also include expanding REPARA, a division dedicated to providing bespoke FM solutions for highend properties and villas, catering to the unique needs of premium clientele.

KEY AREAS OF FOCUS:

• Expansion into soft services contracts.
• Geographic growth into Abu Dhabi.
• Enhanced technology capabilities through partnerships like FSI Concept (MRI).
• Continued emphasis on sustainability and energy efficiency, as demonstrated by significant DEWA cost savings at Meydan Grandstand.

FLAGSHIP PROJECTS

ABFM is actively managing several high-profile projects across various sectors. Highlights include:

• DP World (JAFZA South & NIP)
• RTA Bus Stations & Accommodations (24 months): Hard & Specialist Services.
• Emirates Airline Staff Accommodations (12 months): Renovation Works.
• Meydan Grandstand (36 months): Hard & Specialist Services.
• Galleria Malls (Al Barsha & Al Wasl) (24 months each): Hard & Specialist Services.

INNOVATIONS DRIVING GROWTH

ABFM is leveraging cutting-edge technology to enhance operational efficiency and client service delivery. Recent collaborations with FSI Concept (MRI) have finalised plans to upgrade internal processes and improve service outcomes. The company also focuses on sustainability, offering clients data on utility usage, carbon footprint, and energy efficiency. For instance, at Meydan Grandstand, ABFM has delivered substantial DEWA cost savings through efficient methods and real-time performance dashboards.

STRATEGIC PARTNERSHIPS AND MARKET LEADERSHIP

ABFM’s partnerships with organisations such as Meydan Group, DP World, H&H Developments and Seddiqi Holding highlight its market prominence. The company’s recent licensing in Abu Dhabi marks a significant step toward geographical expansion and achieving its vision of profitable growth.

COMMITMENT TO EXCELLENCE

CEO Ayman Bustami underlines ABFM’s dedication to Quality, Health, Safety, and Environment (QHSE) standards: “At Al Bonian, we prioritise quality, safety, and environmental stewardship in every aspect of our operations. This commitment shapes our culture and guides our decisions, ensuring we deliver services that exceed expectations while fostering a safer, more sustainable future.”

With a clear vision and strong leadership, Al Bonian Facilities Management Services is poised for continued growth and innovation, solidifying its position as a company to watch in 2025.

These prestigious recognitions underscore BCOAM’s unwavering dedication to creating healthier, more sustainable communities while raising the bar for community management standards.

BCOAM’s achievements are driven by glowing customer endorsements, strong stakeholder trust, and a team of employee ambassadors whose integrity and professionalism consistently deliver exceptional results. This dedication has helped the company not only retain 100% of its current portfolio but also gain the trust of some of Dubai’s most reputable developers, including ZaZen, Ellington, Imtiaz, and Grovy, who have entrusted BCOAM with managing their brand-new communities.

Adding to its 2024 successes, BCOAM secured approval for its 2025 budgets well before the year’s end. This accomplishment is a testament to the company’s meticulous planning and proactive approach, ensuring a strong foundation for the year ahead.

TRANSPARENCY, TRUST, AND TEAMWORK

BCOAM’s unique selling point lies in its transparency and honesty with stakeholders. The company’s ethical management approach fosters trust and collaboration, enabling it to work seamlessly with all stakeholders toward achieving shared community goals. Even in challenging situations, BCOAM maintains openness, building stronger partnerships and elevating community management standards.

Strategic partnerships have also played a pivotal role in BCOAM’s success. While maintaining independent operations to avoid conflicts of interest with service providers, the company has embraced collaborations that benefit the communities it manages. These partnerships generate additional revenue for buildings, enhance transparency through technology providers, and support the company’s digitization goals. By aligning with trusted vendors and leveraging innovative solutions, BCOAM delivers value-added services that ensure data integrity and improve the overall stakeholder experience.

A TEAM WITH THE HIGHEST INTEGRITY

What truly sets BCOAM apart is its exceptional team. The company has invested not only in credentialed professionals but also in individuals who are genuinely dedicated to helping others. Every team member is rigorously trained across all aspects of operations, regardless of their department. This cross-functional expertise ensures that customers receive informed decisions and 

reliable recommendations, fostering confidence and satisfaction. It’s this level of care and competency that makes BCOAM a standout in the industry.

LOOKING AHEAD TO 2025

In 2025, BCOAM is poised for further growth and innovation. The company aims to expand its portfolio within the UAE and explore opportunities across the region, doubling its current projects. Aligned with the Real Estate Regulatory Agency’s vision of digital transformation, BCOAM will continue enhancing its digital customer experiences—a journey that began in 2024 and has already received excellent feedback.

Additionally, BCOAM is committed to advancing sustainability initiatives and pioneering customer-driven innovations that exceed stakeholder expectations. These efforts, combined with a focus on recruiting talented professionals and investing in their development, will solidify the company’s reputation as one of the best workplaces in the industry.

A COMMITMENT TO EXCELLENCE

BCOAM’s journey is defined by its unwavering commitment to excellence, transparency, and innovation. Through strategic growth, ethical management, and a dedicated team, the company continues to set new benchmarks in community management, ensuring thriving, sustainable communities for years to come.

With its roots firmly planted in Dubai and Abu Dhabi, Berkeley offers a wide range of solutions, including building maintenance, infrastructure services and smart systems. The company’s emphasis on strategic partnerships and a technology- driven approach has positioned it as a benchmark for excellence in the UAE’s facilities management sector.

FOCUS FOR 2024

Berkeley Services is prioritising the integration of advanced technologies to enhance efficiency and client satisfaction. By leveraging Internet of Things (IoT) technologies and Computer- Aided Facility Management (CAFM) systems, the company delivers real-time monitoring, predictive maintenance, and resource optimization. Through a comprehensive suite of smart building solutions, the Klüh Eco System for Smart Services serves as a 360-degree platform. A centric part of that transformation is also DigiSolutions, an in-house platform developed by the parent company, Klüh Multiservices. This innovative tool integrates IoT, data analytics, and green technologies, optimizing operational costs while promoting sustainability. Through smart energy and water-saving systems, Berkeley aligns its operations with global Environmental, Social, and Governance (ESG) goals, reinforcing its position as an industry leader in sustainable facilities management.

FOCUS AREAS FOR 2025

Berkeley is committed to driving impactful change by intertwining sustainability, innovation, and growth. Its technology-powered IFM solutions optimise building performance while promoting environmental responsibility. With an emphasis on IoT-enabled tools, predictive maintenance, and resource efficiency, Berkeley continues to deliver seamless, client- centric services. These initiatives reflect its commitment to strengthening regional impact while promoting sustainability as a core principle across diverse industries

KEY PARTNERSHIPS & RECOGNITION

Berkeley’s commitment to sustainability and innovation is evident in its flagship projects and collaborations:

Recognition: In December 2024, Berkeley was awarded the prestigious ESG Label by the Dubai Chamber of Commerce for excellence in sustainability practices. 

Partnerships: Collaborated with Emirates Environmental Group (EEG) on education and biodiversity initiatives, and with Lootah Biofuel to launch biofuel projects, reducing carbon emissions significantly.

INNOVATIONS DRIVING GROWTH

Berkeley’s innovative approach includes IoT-enabled smart sensors, real-time monitoring, and predictive maintenance, reducing equipment downtime. Its DigiSolutions platform integrates IoT data with operational systems, improving asset tracking and decision-making. These advancements, coupled with energy-efficient practices, have achieved cost savings for clients, reinforcing Berkeley’s activities in blending technology and sustainability.

MARKET LEADERSHIP

With four decades of expertise in the IFM industry, Berkeley, offers tech-driven solutions that enhance operational efficiency and align with ESG goals. As part of Klüh Multiservices, Berkeley draws on a multinational presence and achieved over €100 million in revenue locally in 2023, contributing to Klüh Multiservices €1 billion milestone.

WHAT SETS BERKELEY APART

Berkeley`s Team is interested in strategic partnerships where all parties focus with their common engagement on the same goals. To join global ESG targets and focus on human centric is always a key target Berkeley’s business environment.

LOOKING AHEAD

Berkeley is poised to explore next-generation IoT and AI-driven technologies to optimise building performance and energy use further. With a strong focus on expanding green initiatives and achieving carbon-neutral practices, the company is committed to driving sustainability in facilities management for years to come.

Employing over 15,700 staff, the semi-government organisation provides integrated community solutions for residential, commercial, retail, hospitality, and mixed-use developments, ensuring maximised returns for stakeholders while delivering sustainability and tenant satisfaction.

Ejadah’s competitive edge lies in its tailored solutions, cutting-edge technology, and a highly skilled workforce. Its operations are organised into three key verticals: Idama (Integrated Facilities Management), Arkan (Integrated Security Management), and Shabaka (B2C services), enabling the company to address diverse market needs efficiently.

PERFORMANCE AND PROJECTS

In 2023, Ejadah recorded an impressive AED 1,030 million in revenue, with forecasts for 2024 reaching AED 1,100.7 million. Year-to-date renewals amounted to AED 854.9 million as of September 2024, while signed contracts from October to December 2024 contributed an additional AED 245.8 million.

Ejadah’s portfolio includes landmark projects such as Palm Jumeirah, International City, and the Design District. The company has also secured Total FM Services for Abu Dhabi Mosque and ADNOC Substations across the UAE, further expanding its operational footprint.

CORPORATE SOCIAL RESPONSIBILITY (CSR)

Ejadah is committed to uplifting communities through impactful CSR initiatives. In 2023, the company spearheaded environmental campaigns, including clean-up drives in Jebel Ali and along UAE beaches, while promoting employee engagement through sports tournaments and wellness activities such as yoga and health checks.

In a significant humanitarian effort, Ejadah distributed over 12,000 Iftar food boxes to workers and contributed 750 kg of essential supplies for Turkey and Syria earthquake relief. The company also prioritised workforce development, with 31 trainers dedicated to helping blue-collar employees set and achieve personal and professional goals.

STRATEGIC OPPORTUNITIES

Ejadah’s integration with Nakheel offers a major growth opportunity. The Nakheel Global TFM Tender encompasses

14 packages covering assets like Palm Jumeirah, Discovery Gardens, and Design District. These projects, alongside Total FM 

Services for Abu Dhabi Mosque and ADNOC Substations, position Ejadah for significant expansion and influence across the UAE.

FOCUS AREAS FOR 2025

Ejadah’s strategic priorities for 2025 centre on digital transformation, sustainability, and regional growth, supported by significant investments in advanced systems.

Digital Transformation: The upgrade to Maximo Application Suite (MAS) will enhance asset management capabilities, enabling seamless integration with other functions and real- time analytics. Investments in Salesforce Service Cloud and Marketing Cloud aim to streamline customer relationship management and personalise marketing efforts, improving customer satisfaction and engagement.

Sustainability: Ejadah’s Fleet Management System, incorporating the eco-friendly DriveSafe technology by Greenroad, will reduce emissions and enhance driver safety. Upgrades to Time and Attendance systems will optimise workforce management, aligning labour practices with sustainability goals and improving resource efficiency.

Regional Growth: Salesforce Marketing Cloud will drive targeted regional campaigns, enabling Ejadah to effectively reach new markets. Additionally, Maximo MAS will support the efficient scaling of operations across expanding regions, ensuring optimal asset lifecycle management.

With a clear focus on innovation, sustainability, and regional growth, Ejadah is poised for continued success. Its strategic investments and client-centric approach will enable the company to set new benchmarks in the FM sector while delivering exceptional value to stakeholders.

This client-first approach has driven high retention rates, with 63% of new contracts secured through existing partnerships, including various prestigious projects in the UAE.

FOCUS AREAS FOR 2025

Emrill’s vision for 2025 focuses on advancing sustainability, embracing technological innovation, and enhancing employee empowerment. By expanding its green initiatives, integrating advanced digital tools, and providing new career development opportunities, the organisation aims to sustain its leadership in the FM sector while aligning with UAE national priorities.

FLAGSHIP PROJECTS

Emrill’s extensive portfolio showcases its ability to deliver total FM solutions across a diverse range of sectors, including residential, retail, mixed-use, master communities, master communities, and leisure and entertainment. The company has been a trusted partner for world-class locations such as One Zaabel, Dubai International Airports and Deep Dive Dubai, demonstrating its expertise in managing large-scale, complex facilities. In the residential sector, Emrill’s projects include premium developments like Dubai Hills Estate, Emirates Living, Dubai Creek Harbour and Arada, where it integrates sustainability initiatives with exceptional service delivery. Emrill has also managed the clean-up for Downtown Dubai’s iconic New Year’s Eve celebrations for 11 consecutive years, further solidifying its reputation for operational excellence in high-visibility events.

INNOVATIONS DRIVING GROWTH

Emrill’s Techsphere platform has revolutionised FM operations, integrating IoT, AI, and advanced analytics to optimise efficiency and decision-making. Complementing this is the establishment of Emrill Energy, which focuses on delivering energy-efficient solutions to support the UAE’s sustainability goals. Techsphere’s capabilities, including a virtual reality-enabled command centre and an ESG platform for monitoring sustainability metrics, have driven a 30% increase in productivity while significantly reducing environmental impact. By combining technological advancements with a strong sustainability focus, Emrill continues to lead innovation in the FM sector. 

MARKET LEADERSHIP

As an 11-time recipient of the Dubai Chamber CSR Label, the company has cemented its reputation as a pioneer in environmental responsibility and employee engagement within the FM sector. In 2024, Emrill was awarded the first ESG Label issued by the Dubai Chamber of Commerce, which further signifies its commitment to sustainability and excellence in environmental, social, and governance (ESG) practices

STRATEGIC PARTNERSHIPS

Collaborations with RERA, Goumbook, and other key organisations have enabled Emrill to implement impactful initiatives such as reducing water consumption and CO2 emissions while promoting waste management and energy efficiency. These partnerships highlight Emrill’s commitment to driving sustainability and innovation.

The company’s commitment to open communication ensures clients are fully informed about service delivery and outcomes, fostering trust and long-term partnerships. Its tailored solutions, robust training programmes, and focus on reducing environmental impact consistently deliver superior results for clients while supporting the well-being of communities and employees alike.

OUTLOOK

Emrill anticipates a growing demand for sustainable and innovative FM solutions in 2025. By expanding its green initiatives, refining its technological capabilities, and prioritising workforce development, the company is positioned to lead the sector in addressing emerging challenges and opportunities.

Over the past few years, Facilio has redefined property operation with its Connected CAFM and Connected Buildings solution suite, addressing the limitations of traditional, siloed systems. In a market dominated by outdated technology, Facilio has emerged as the go-to solution for enterprises seeking future-ready platforms. By connecting people, processes, and building systems, Facilio delivers tangible value to real estate owners and facility teams worldwide.

At the core of its innovation is the ability to unlock actionable insights from existing building data. By integrating data streams from BMS, HVAC systems, sensors, and other assets, Facilio empowers customers to make smarter, data-driven decisions. Their software enables automation, predictive maintenance, and centralized data ownership—transforming building operations and creating sustainable, long-term value for operators and occupants alike.

A TRANSFORMATIVE 2024

Facilio’s CEO Prabhu Ramachandran said, "In 2024, we made significant strides in the FM industry by expanding our offerings and solidifying our leadership position. Our Connected CaFM became the platform of choice for multi-site FM teams and FM service providers in the region. IFMs were able to consolidate data, gain visibility across client portfolios, and achieve remarkable results such as a 3X increase in contract wins, and 2X boost in business revenues. Our Connected Buildings solution enabled portfolio-wide energy monitoring and benchmarking possible, helping building operators fast-track decarbonisation projects and achieve energy and carbon efficiency at scale. Commercial building owners and operators achieved up to 30% reduction in energy consumption using Facilio’s platform.”

DRIVING A PARADIGM SHIFT

FM and CRE industries are no longer just catching up—they’re leading. They recognise the power of AI and IoT-driven automation and its potential to drive incredible business 

outcomes. “We believe this is more than a tech upgrade; it’s a paradigm shift. The FM industry is at an inflection point, and those who act now will reap the benefits of innovation. 2024 has shown us that the future belongs to the bold,” said Prabhu Ramachandran, CEO, Facilio.

FUTURE-PROOFING FM FOR 2025 AND BEYOND

Facilio’s ambitions for 2025 are clear: to consolidate its leadership position in building operations software while expanding its global footprint. A key priority is empowering integrated facility management (IFM) service providers with cutting-edge technology to meet international standards. Additionally, Facilio remains committed to helping real estate owners enhance energy efficiencies, supporting the UAE’s vision of achieving net-zero emissions by 2050.

As the FM industry embraces innovation, Facilio is poised to lead the transformation—delivering smarter operations, greater sustainability, and enduring value to its customers across the region.

What sets us apart is our customer-first culture. We view each project as a collaboration, not a transaction. By deeply understanding our clients’ aspirations and combining them with our expertise, we create tailored solutions that exceed expectations.

FLAGSHIP PROJECTS

Our portfolio includes landmark projects for Fortune 500 companies, providing bespoke workspace solutions that align with their brand identity and operational needs.

One of our most significant ongoing achievements is the execution of expansive design and build projects spanning over 100,000 square feet for three renowned players in the co-working space industry: Space 1, Rice Business Centre, and Office Square.

INNOVATIONS DRIVING GROWTH

• Leveraging Building  Information  Modelling  (BIM) has enabled us to improve accuracy in planning and visualization, reducing project risks and ensuring seamless collaboration between
• We use AI-driven Project Management, Procurement, and Finance Software to streamline scheduling, monitor progress, and optimise resource allocation in real time, ensuring efficiency and minimizing delays.
• Collaboration with vendors has led to the use of lightweight, eco-friendly materials that enhance durability and reduce carbon footprints. Our projects prioritize energy efficiency and the use of renewable energy sources to meet net-zero Solar panels, efficient HVAC systems, and energy- efficient lighting are standard features.
• Implementing comprehensive waste reduction strategies during construction, including recycling construction debris and minimizing landfill contributions.

MARKET LEADERSHIP

As a design and build industry leader, our company has consistently set benchmarks that redefine excellence, securing a significant market share in the UAE and the region.

We are proud to hold a substantial share of the commercial interior market, with projects spanning over 1 million square feet in the last year alone. 

WHAT MAKES YOU STAND OUT?

• Customer-Centric Approach
• Technological Edge
• Championing Sustainability
• Global Vendor Partnerships
• Award-Winning Expertise
• Strategic Partnerships

Collaboration lies at the core of our success, enabling us to deliver transformative projects that shape industries and communities. We take pride in our partnerships with governments, institutions, and leading businesses, which amplify our impact and ensure the highest standards in design and build.

FOCUS AREAS FOR 2025

As we move forward, our focus remains on pushing design boundaries, embracing new technologies, and fostering a culture of growth. Expanding to a larger office three times the size of our current space is not just a reflection of growth but a testament to our belief in creating environments that inspire creativity and collaboration.

Our journey has only just begun, and we are excited to continue shaping the design and build landscape with innovation, passion, and purpose.

OUTLOOK

We are developing modular and flexible design solutions that cater to changing client needs, ensuring versatility without compromising aesthetics.

We are looking to incorporate cutting-edge technology like AR/VR for immersive design previews for our clients and IoT solutions to create more smart, responsive spaces.

Our customer-centric approach emphasizes bespoke designs tailored to individual preferences, blending timeless elegance with contemporary innovation.

By leveraging advanced space planning tools and modular furniture solutions, we ensure maximum utility without compromising aesthetics or comfort.

the company serves key sectors such as government, commercial, residential, industrial, banking, oil and gas, retail, education, aviation, healthcare, and hospitality. Through innovation and operational excellence, Muheel plays a pivotal role in supporting Saudi Arabia’s evolving economy with effective and efficient IFM solutions.

2024 HIGHLIGHTS

In 2024, Muheel achieved an impressive 90% client retention rate while expanding its existing client businesses by 38%, reflecting the trust placed in its technical expertise and service excellence. The company secured numerous prestigious contracts and won two Gold Awards at the SACWFM for Best Use of FM Technology and Health & Safety Initiative.

Key advancements included upgrading ERP and CAFM systems with a focus on Contract Performance Management, Asset Life Cycle Management and launching the Muheel Link App, which streamlines access for clients and end users. Additionally, Muheel made significant strides in Saudization, achieving a 5% increase in the representation of Saudi nationals in core organisational roles.

FOCUS AREAS FOR 2025

Muheel’s strategic focus for 2025 centers on advancing its portfolio of over 45 Integrated Facilities Management (IFM) services through vertical integration, reinforcing its position as a comprehensive, one-stop solution provider. Additionally, the company seeks to expand its B2C operations under the "Yella Fix" brand. As part of its digital transformation strategy, Muheel is launching two key platforms in Q1:

“Ustad”, designed to enhance staff upskilling.

“Iraha”, a grievance management platform aimed at prioritizing worker welfare.

The company is also committed to strengthening its Energy Management capabilities, entering into a partnership with an international brand to introduce an Energy Management Platform and an IoT-based system. These innovations are intended to optimize energy usage, improve system performance, and enable predictive maintenance.

Furthermore, Muheel aims to accomplish a 10% increase in Saudization by 2025.

FLAGSHIP PROJECTS

Muheel  manages  several  flagship  contracts,  prioritising 

partnerships with organisations that align with its vision. Notable projects include:

• Total Facilities Management (TFM) for the King Salman Convention Centre since 2018
• TFM services for Ajdan Walk since 2019
• Soft Services for SATORP since 2019

Additionally, Muheel successfully renewed a three-year TFM contract with the Economic Cities and Special Zones Authority (ECZA), expanding the scope of its services.

STRATEGIC PARTNERSHIPS

Muheel collaborates closely with clients to deliver optimal solutions that balance quality and cost while enhancing building and asset life cycles through sustainable delivery models. Over the past year, the company transitioned multiple input-based contracts to output- based agreements by demonstrating clear value propositions.

Muheel also partners with educational institutions to drive workforce development through upskilling initiatives and nurtures young talent through its Young Leaders Programme, offering opportunities to fresh graduates.

OUTLOOK

What sets Muheel apart is its strong focus on innovation, sustainability, and customer experience—key drivers of its growth and success. By delivering tailored, cost effective, and value-added solutions underpinned by decades of industry expertise, Muheel is well positioned to meet the evolving demands of Saudi Arabia’s dynamic FM landscape.

The company is dedicated to fostering a people-centric culture, prioritizing workforce development through continuous training and skill enhancement, while ensuring the retention of top talent though career progressions.

The company’s success is underpinned by its commitment to growth and innovation and has been proven by the new project wins in 2024 and the technology adoptions across various services. OCS team is rich in industry knowledge and experience, enabling it to consistently deliver world-class solutions tailored to diverse client needs.

INNOVATIONS DRIVING GROWTH

OCS has transformed training and operational efficiency by integrating cutting-edge Virtual Reality (VR) technology within its QHSE training. These immersive VR programs simulate real-world scenarios, providing an interactive and safe training environment. Designed to enhance skills in areas such as hazard identification, working at heights, handling hazardous materials, and many more, the VR modules ensure staff are well-prepared and compliant with safety standards.

This technology reduces the need for physical setups and travel, resulting in a 30% efficiency compared to traditional methods. Detailed performance metrics further allow for objective evaluation of staff when being assessed for promotions.

By leveraging this innovation, OCS ensures operational excellence at its projects while setting new benchmarks in facilities management.

MARKET LEADERSHIP AND STRATEGIC PARTNERSHIPS

In 2024, OCS in the Middle EAST solidified its leadership in the facilities management sector by winning 11 prestigious awards, including "Specialised Cleaning Company of the Year", "Innovative FM Company of the Year", “Education and Development initiative of the Year”, “Retrofit Project of the Year”, “RoSPA Gold Award” and many more. These accolades reflect the company’s unwavering commitment to excellence and innovation across its service portfolio.

OCS culture is built on business partnerships with clients, service providers and suppliers. OCS strongly believes in forming win/win situations where long lasting relationships will be forged to the benefit the end users in any facility.

SUSTAINABILITY AND INNOVATION

OCS stands out not only for its comprehensive range of services 

but also for its forward-thinking approach. The company’s commitment to sustainability is exemplified by its goal to achieve Net Zero by 2040 in the UK and by 2050 across the globe through a robust focus on Environmental, Social, and Governance (ESG) initiatives. Innovations such as AI driven solutions, AR, and VR integration into wider operations are transforming OCS’s services from traditional TFM to tech-enabled facilities management. These technologies aim to minimise downtime, optimise resource use, and enhance operational efficiency.

OUTLOOK FOR 2025

Looking ahead, OCS is poised to redefine the facilities management industry in the region and across the globe by embracing digital transformation and sustainable practices. The company aims to expand its use of AI, AR, VR, Robotics and IoT technologies, further enhancing operational efficiency and reducing downtime. OCS’s mission “to make people and places the best they can be” underscores its customer centric approach, ensuring tailored solutions that exceed client expectations. With a global presence spanning over 30 countries and a workforce of more than 130,000 employees, OCS is well-positioned to continue leading the facilities management sector into a future defined by innovation, sustainability, and excellence.