JLL has announced the appointment of Dima Najib-Costa, who will head its newly created workforce advisory service.

In her new role, Dima will advise clients on health and wellbeing, talent analysis, strategic workforce planning and new workforce operating models or ways of working to support changing business needs. She will also work with clients to refresh and embed inclusive cultures, ensuring everyone feels included in the new hybrid world of work - part of this work involves assessing the current diversity of the workforce and identifying ways it can be improved.

Thierry Delvaux, CEO, JLL MEA and Turkey, said: “Companies have already adjusted to greater workplace flexibility as a result of the pandemic, but they will also have to lean in to proactively address changing workforce preferences to retain and attract top talent. A huge aspect of this is diversity and inclusion - it has the potential to drive greater innovation, productivity, and ultimately business growth. 

“A workplace psychologist, Dima’s background in design and environmental psychology provides an ability to quantify what ‘feels good’ coupled with a deep interest in neurodiversity and the interplay between individuals’ and their physical, societal and technological environments. Her expertise will be invaluable as we advise clients on how to embrace and accommodate the new expectations of the workforce. We are excited to welcome her to the team.”

Dima said, “The global pandemic has driven employees to rethink their life priorities. People want to be happy in their job, able to achieve results wherever they work and come together to be creative, collaborate and socialise. Tomorrow’s employers now have a unique challenge as they build the workplace, culture, and organisation of the future. Inclusive work processes and working environments is now a critical part of helping employees feel comfortable and do their job to the best of their abilities.”