Mick Dalton, a veteran of the facilities management industry in the MENA region speaks to Marisha Singh, editor of Built Environment magazine. Dalton delves into the evolution of CaFM as a tool for FM professionals and its integration into the wider technology network that underpins the management of built spaces. Dalton has previously been - Managing Director, FM for Diriyah Gate Development Authority in KSA. He has also held the position of Director of FM for Meraas Holdings, and been the Middle East Liaison for IFMA Foundation. He is a Fellow of the Institute of Workplace and Facilities Management.