Chris Roberts, CEO, Eltizam Asset Management Group

The culture is implemented across their companies, thereby enabling them to effectively address the needs of the customers and employees. Through ‘Get Wonky’, they have provided an inclusive cultural environment to the employees and extended service excellence to their customers and across their communities. 

Chris Roberts, CEO, Eltizam Asset Management Group, elaborates on the initiatives, key highlights, and the vision for the company in the coming year.  

Initiatives taken to combat COVID-19 

We have spared no efforts to ensure the safety and health of our employees and customers, as well as proactively contributing to the protection of our local communities. Technology, a pillar of our branded ‘Get Wonky’ business enhancement culture, has played a vital role in fulfilling our commitment to our stakeholders. Our intelligent ERP system SAP S/4HANA and end-to-end procurement solution SAP Ariba, for instance, have effectively supported our remote-work system, enabling us to deliver uninterrupted essential services; while our ‘QuickPay’ online payment facility has allowed contactless customer transactions. Inspired by the benefits of investing in these digital tools, we will continue to leverage technological breakthroughs for us to work better, faster, and more efficiently during and after this trying situation. 

Some nine months into the crisis, we also recognise that social distancing is creating a lot of anxiety and stress amongst employees. So, as an employer, we are making sure to take care of the well-being of our employees through initiatives such as wellness calls from our Get Wonky Culture Ambassadors, virtual social hours with a 30-minute game online, and implementing a flexible work-from-home policy, among others as a continuation of our culture at home.   

The biggest highlight of 2020. 

Our active investments in technology have proved to be fundamental in future-proofing our business and empowering us to become innovators to face emerging challenges. Consistent with this endeavor, we will soon launch our groundbreaking B2C application, which will challenge the traditional thinking of delivering customer experience and customer excellence. 

Vision 2021

Eltizam will ramp up its organic and M&A growth strategies in 2021. Expect to see us investing in more companies in different parts of the region to enhance our base operations. Our investments will reflect the future of technology and sustainable energy management over the next 3-5 years.