The year 2021 has been a game-changer for Facilio. They have experienced five times the growth over last year, and expanded their footprint to new regions like the UK, Kingdom of Saudi Arabia, Singapore, and Australia, and recently in Sydney. They have firmly established themselves in the UAE market, setting the benchmark for global property owners on digitizing and meeting sustainability goals. “We do intend to spur innovation in the market, we published a research report on the State of Property Operations & Maintenance Software 2021, benefitting over 1000+ readers, serving as a cornerstone strategic document for progressive FM services and portfolio owner/operator enterprises,” says Prabhu Ramachandran, CEO & Founder, Facilio.

 The 2022 impact!

Facilio says that the changes they have brought into the company in 2021 will positively impact the coming year. “We develop and reinvent the technology used by commercial real estate organizations for their operations in every aspect. Ultimately, technology must serve as an enabler to help achieve lower operating costs, higher workforce efficiency, sustainability goals, and create better experiences for occupants. Meeting these goals becomes a requisite to battle in a competitive environment. Therefore, our efforts to build the best real estate operations platforms to meet these goals will positively influence the industry,”’ explains Prabhu.

 This year they launched a revolution to encourage the proptech community to challenge the status quo of legacy CMMS/CaFM software. “We brought to the market a connected CMMS solution—the first platform in the industry to consolidate all functions in Facility Management and Property Operations like facility maintenance, customer and tenant servicing, vendor management, workplace management, and IoT data workflows as one AI-driven unified platform. The launch will be a radical move for enterprises to realize cost savings by improving efficiency and agile performances,” says Prabhu.

 Facilio wants to continually host knowledge-sharing webinars which enable industry practitioners to come together and discuss growing trends, strategies around data-led operations. They also plan to strengthen their flagship community & resource forum for the industry FUTUREPROOF, serving professionals through customer education and peer knowledge sharing.

The pandemic has given way for new opportunities—for instance, there is tremendous growth in mobile commerce for food chain retailers. “This growth leads to increased FACILIO investments in storage and distribution networks. Therefore there is a massive scope for data-led energy efficiency and optimization strategies to achieve sustainability goals. We hope to support this segment with our Sustainability & Connected Buildings Suite that offers proactive fault detection and diagnostics, cloud-based command and control, and condition-based maintenance solutions.

 The vision

FMs are now strategic pillars in every organization. With the economy and the industry experiencing tremendous shifts, thriving FM teams leverage technology to win in the new market. “Our core vision is to help FM teams operate buildings more smartly and flexibly rather than change their processes to suit tools available in the market. Some of Facilio’s initiatives and innovation span across : Strengthening our sustainability offerings to support climate goals and curb energy expenses for large portfolios Reimagining the CaFM/CMMS for the new world so that they can transition from a fix-the-history model to a proactive, unified operations lifecycle Focussing on new verticals retail, higher-ed, and healthcare in addition to office and corporate companies Driving innovation in workspace management, to support hybrid workplaces, and reduce OPEX strain for enterprises Expanding product capabilities to intuitively serve customers better across mobile apps, strengthening our ML algorithms, and offering wide integrations

 By doing so, they are contributing to a stronger smart buildings eco-system that will not just impact 2022 but for years to come.