. This success is driven by the company’s strategic focus on digitalization, smart asset management, and energy performance contracting, delivering measurable results that reduce operational costs and enhance asset performance for clients. ENGIE Solutions has built one of the region’s most comprehensive internal FM delivery models, offering 20+ specialized in-house services, This integrated model allows the company to control quality, performance, and consistency across all assets while reducing dependency on subcontractors.

ENGIE Solutions prioritizes emerging technologies, artificial intelligence, machine learning, and predictive analytics to revolutionize FM and asset performance. Across the Kingdom and the wider GCC, the company has introduced:

• Smart O&M platforms
• AI-enabled Fault Detection & Diagnostics (FDD)
• Digital twin / BIM integration
• Augmented reality tools for safety and live asset visualization

These advanced technologies allow ENGIE to proactively manage equipment health, optimize energy consumption, and enhance efficiency — enabling predictive maintenance instead of reactive repairs. For asset-intensive sectors like data centers, hospitals, airports, industrial plants, and mixed-use developments, this shift ensures business continuity, reliability, and world-class operational performance.

ENGIE’s digital transformation strategy has led to longer-term contracts, deeper client partnerships, and the repositioning of the company as a strategic advisor rather than just a service provider.

Aligned with Saudi Vision 2030, ENGIE Solutions actively drives the transition to low-carbon operations and energy efficiency. Through energy efficiency projects, energy retrofits, and performance-based guarantees, ENGIE delivers reduced energy consumption, lower carbon emissions and  improved operational sustainability. Clients are benefiting from millions of dollars in avoided energy and operational costs. The company also promotes responsible supply-chain practices by partnering with vendors committed to circularity and waste-reduction, including take-back and recycling agreements for materials, contributing to the Kingdom’s environmental goals.

Recognised by the industry

ENGIE Solutions' commitment to innovation and excellence continues to be validated through prestigious regional awards. In 2025 alone, ENGIE Solutions achieved:

• MEFMA Awards of Excellence — FM Consultancy Team of the Year (KSA)
• Innovation in Facilities Management Awards — Health & Safety Initiative of the Year
• Facilities Management Middle East Awards — Engineering Service of the Year & Health & Safety Initiative of the Year

These awards reflect industry recognition of ENGIE Solutions KSA as a leader in smart, sustainable, and performance-driven FM and energy services.With innovation at its core and sustainability as its purpose, ENGIE Solutions KSA continues to transform how buildings and critical infrastructure are operated and maintained — shaping a more efficient, resilient, and carbon-neutral future for Saudi Arabia.

From Regional Pioneer to Global Powerhouse

Facilio’s story began in the Middle East, where forward-thinking FM leaders dared to challenge outdated systems. In less than a decade, Facilio has become the go-to platform for some of the world’s most respected property owners and FM giants, powering 1000s of properties globally including Brookfield Properties, British Land, CBRE Pacific, Investa, and HelloFresh, amongst others. Recognition as a Leader in the 2025 Verdantix Green Quadrant for CMMS confirmed what this region already knew that the Middle East had created a global category leader.

Connected CMMS: The Operating System for Real Estate

For decades, FM technology focused on tracking data instead of transforming it. Facilio changed that forever. Its Connected CMMS is not another point solution. It’s the operating system for real estate, unifying maintenance, compliance, energy, and vendor management into one intelligent layer.

AI at the Core: Where Intelligence Meets Action

Facilio’s AI Suite is ushering in a new era where FM systems don’t just inform decisions, they make them.

• Smarter Service: Mira, Facilio’s AI service agent, listens, learns, and acts, triaging voice, chat, or email requests, dispatching technicians, and closing the loop without human delay.
• Financial Precision: Luca, the AI invoice engine, auto-validates every quote, job, and payment. Thereby eliminating disputes and unlocking frictionless cash flow.
• Leadership Foresight: FM Copilot and Ops Vision give decision-makers the power to ask questions like, “Which asset carries the highest risk?”; and receive actionable insights instantly.

Built for the Kingdom’s Ambition

Saudi Arabia’s Vision 2030 is more than a development plan; it’s an operational revolution. Facilio’s open, cloud-native architecture is tailor-made for the scale and complexity of Saudi portfolios. It integrates effortlessly with existing systems, giving FM providers and asset owners one digital command centre for all sites, contracts, and teams.

“KSA is redefining what world-class FM looks like, and Facilio is the technology partner enabling it.”

A Movement, Not Just a Platform

Facilio isn’t just selling software; it’s leading a movement to reimagine FM as a connected, data-led discipline. Clients are already seeing double-digit efficiency gains, near-zero compliance gaps, and service excellence delivered at scale.

“The next generation of FM leaders in Saudi Arabia aren’t waiting for change, they’re driving it with connected, intelligent technology.”

Looking Ahead: The Saudi Chapter

The future of FM belongs to the connected and the compliant, and Saudi Arabia is leading that charge. Facilio’s roadmap for the Kingdom focuses on visibility, predictability, and performance, helping organisations design operations as advanced as the projects they manage.

“The Middle East gave us our foundation. Saudi Arabia is where we’ll help define the future.”

MRI’s open and connected platform approach is central to the next wave of Proptech leadership. “The shift we’re seeing is from digitisation to intelligence,” says Robert Stringer, Managing Director for the Middle East at MRI Software. “Real estate leaders no longer want isolated tools; they want insight and data that flows freely across portfolios to inform decisions in real time.”

This data-centric approach is transforming facilities management and asset optimisation across the region. AI-enabled forecasting and predictive maintenance are helping clients move from reactive operations to proactive performance. Through IoT connectivity and platforms like MRI Agora Insights, MRI unifies data from financial, operational, and environmental systems empowering decision-makers to act on a single version of the truth.

But technology alone isn’t the goal. The real impact comes from what it enables: more sustainable operations, better tenant experiences, and long-term asset resilience. With growing regulatory frameworks and national mandates driving transparency and sustainability, real estate players are looking for partners who can combine global expertise with local compliance.

What makes the Middle East unique, Stringer notes, is its clean-slate advantage. “Unlike more mature markets where legacy systems limit innovation, many organisations here are building digital infrastructure from the ground up. That creates an incredible opportunity to leapfrog into truly connected, AI-enabled property management.”

As the region accelerates toward a smarter, more sustainable built environment, MRI Software is committed to leading this transformation. 

Leadership Perspective : Robert Stringer, Managing Director for the Middle East, MRI Software

“Across the Middle East, we’re witnessing one of the most exciting transformations in the global property sector. As governments and developers advance bold national visions, technology is no longer an enabler but more a strategic foundation for how assets are designed, managed, and experienced.

Real estate leaders are moving beyond automating processes to building connected ecosystems that unify data, insight, and performance. Whether it be through AI-driven forecasting, predictive maintenance, or open-platform integration, our role is to help them unlock intelligence across the entire property lifecycle.

The region’s ambition and pace set it apart. With our growing presence in Saudi Arabia and continued investment across the Gulf, we’re partnering with organisations that are not only embracing digital transformation but shaping what the next generation of real estate will look like - intelligent, sustainable, and built for the long-term.”

At Muheel, our focus on customer‑centricity and continuous improvement enables us to deliver value‑based FM services that are both efficient and effective for our clients,” says Muhammad Irfan Khokhar, Acting CEO of Muheel FM.

Throughout 2025, Muheel achieved an impressive 94% client retention rate, underscoring its service quality and operational reliability. Notable accomplishments include the renewal of a TFM contract for a major energy-sector headquarters in the King Abdullah Financial District, a TFM and Operator agreement for a five-star Red Sea resort, and multi-year management contracts for high-end residential communities in Riyadh and Jeddah. Additionally, Muheel renewed and expanded its Technical Task Force Services at Diriyah City, further strengthening its presence across Saudi Arabia’s most prestigious developments.

Innovation and digital transformation remain central to Muheel’s strategic agenda. The company has advanced its technology roadmap through partnerships with ToolSense, an Austrian company enhancing asset and digital workflow management, and MRI Evolution, providing a fully integrated CAFM platform enabling Muheel to leverage data-driven insights and operational intelligence to optimize asset performance, improve efficiency, and deliver smarter, more sustainable, and customer-focused FM solutions.

Muheel is aligning its operations with global FM standards, including SFG20, ASHRAE, and BICSc, while pursuing ISO 27001, ISO 41001, and ISO 50001 certifications in the coming year, initiatives that collectively enhance service quality, operational efficiency, and reinforce Muheel’s position as a compliant, secure, and sustainable FM provider in the region.

Shaping the leaders of tomorrow, Muheel places national talent and people development at the core of its vision, investing heavily in nurturing Saudi professionals. Through initiatives such as the upcoming USTAD Learning Platform, collaborations with top technical institutes, and a strategic partnership with the PIF AZM Program, Muheel is strengthening Saudi Arabia’s FM workforce pipeline, advancing Saudization, and building a skilled, future-ready facilities management industry.

Muheel’s dedication to service excellence has earned multiple regional honors, including two Gold Awards at the Saudi Arabia Cleaning & Waste FM Awards for Best Use of Technology and Health & Safety, and MECHFS 2025’s Top Regional Cleaning Company award.

Under the leadership of Muhammad Irfan Khokhar, Muheel has leveraged its strong foundation to emerge as a highly innovative and forward-looking FM partner. Long respected for its comprehensive service offerings and operational reliability, the company is now elevating its capabilities through strategic investments in digital technology, technical skill development, and workforce empowerment. With fully integrated services, a skilled and motivated workforce, and a data-driven approach, Muheel continues to exceed client expectations while setting new standards for the facilities management industry in Saudi Arabia.