Khidmah, one of the region's leading integrated facilities management and maintenance companies, and K2, a leading technology company based in Abu Dhabi, have signed a landmark partnership set to revolutionise traditional facilities management (FM) operations.

Formalised during GITEX GLOBAL 2025 in Dubai, the collaboration will see the development and deployment of advanced autonomous and intelligent FM solutions across Khidmah’s extensive service portfolio, including residential, commercial, retail, education and government facilities.

The collaboration will integrate cutting-edge technologies into daily FM operations, implemented across selected Khidmah-managed properties.

Key applications will include AI-driven asset intelligence that optimises equipment performance and lifecycle efficiency, autonomous cleaning and inspection systems for hard-to-access and high-risk areas, and smart monitoring platforms powered by real-time analytics to enable data-driven decision-making and predictive service optimisation.

“At Khidmah, we believe in the importance of continuous innovation to enhance safety, productivity, and sustainability, building a future-ready FM model that evolves with our clients’ needs,” said Naser Barhoum, CEO of Khidmah. “Our partnership with K2 marks a transformative step in shaping the next generation of facilities management, where AI and robotics redefine operational excellence and service quality.”

This partnership signifies a major step forward in revolutionising traditional FM operations through advanced digitalisation. It will drive consistent, data-led service delivery, enhance customer experience, and improve productivity and safety, while optimising operations and reducing costs through smart planning, automation, and performance intelligence.

“Robotics and AI can revolutionise the way we work, it can take mundane tasks off our hands, so we can focus on things that need a human touch but it can also create new dimensions of work we couldn’t imagine possible,” said Sean Teo, Director of K2. “We believe that the partnership with Khidmah will set a new standard for FM operations as robotics and AI get integrated.”

This strategic alliance combines Khidmah’s extensive operational expertise and market scale with K2’s cutting-edge robotics and AI capabilities. The partnership supports Khidmah’s digital transformation roadmap and bolsters its position as a leading FM service provider, while jointly driving the development and deployment of K2’s advanced technologies across real-world facilities.