From left: Shoaq Aldawsari - Head of HR (Central Region), Sayyed Shabab - Soft Services Head, and Shamsudheen Karatiyattil - FM Operations Administrator at Musanadah holding the company’s ISSA Certificate of Membership and other ISSA course certificates.

Founded in 1923 and originally known as National Sanitary Supply Association, ISSA is recognized internationally for setting the highest standards in the cleaning industry, most notably in the hospital and healthcare sector. ISSA was built to serve the sanitary supply industry and is one of the leading trade associations for the cleaning industry worldwide serving 10,500 members globally. Its certifications, designations, and accreditations are trusted by cleaning management and service companies worldwide, ensuring facilities that adhere to these standards are recognized for superior quality, stronger reputations, and proactive cleaning services. By joining ISSA, Musanadah aligns itself with these global best practices, further solidifying its reputation as a leading service provider in the Kingdom’s hospital and healthcare sector.

Operations Director for Musanadah, Vijay Kavasseri, emphasized the importance of this achievement,"Securing ISSA membership is a game-changer for Musanadah which is all part of our five-year strategic growth plan for diversifying our internationally benchmarked service offerings into new industry verticals such as hospitals and the healthcare sector. Crucially, amongst all this growth, we are steadfastly committed to our MEFMA award-winning, customer-centric service delivery model, where clients are placed at the center of everything that we do - this approach has been successful in consistently maintaining our 98 % client retention rate and securing a record number of major contract extensions over the past year. 

“ISSA membership now positions Musanadah to meet the cleaning standards required by major hospitals and healthcare clinics, ensuring compliance with international clinical benchmarks. Adding this as a training option to our LEAD Training Centers across Saudi Arabia means we can now address the unique needs of the hospital and healthcare sector, providing consistent, effective, and compliant soft services across the Kingdom, regardless of location. Already several of our senior trainers have completed ISSA training courses, and we look forward to passing on the benefits of this to our wider workforce and valued clients across the Kingdom," added Kavasseri.

Integration of ISSA standards into Musanadah’s service range strengthens its ability to meet the highest global cleaning standards, delivering exceptional value to clients in the healthcare sector. With the future addition of ISSA’s industry-leading training and certification programs, Musanadah is poised to provide top-tier, accredited soft services that exceed the demands of critical healthcare environments.

In addition to soft services, Musanadah also offers comprehensive integrated facilities management solutions, including MEP, manned security and energy optimization services,  to clients in the critical infrastructure, governmental, commercial, educational, leisure, residential, hospitality and retail sectors across Saudi Arabia.