As part of its USD 5M technology investment program, the next-generation ERP equips Eltizam with enhanced process automation, increased mobile capability, productivity and flexibility, and real-time analysis of business data at lower cost of ownership.

Through the implementation of the solution, Eltizam will be able to benefit from the platform’s ability to seamlessly enable operations and facilitate business growth by providing real-time analytics of large volumes of data, using built-in HANA Analytics. In addition, it prepares companies for future development and integration with the Internet of Things (IoT), block-chain, artificial intelligence (AI), and machine learning (ML). The ERP software package SAP S/4HANA covers all Eltizam’s core back-end operations, such as order-to-cash, procure-to-pay, plan-to-product, and request-to-service and other core capabilities.

Chris Roberts, CEO, Eltizam Asset Management Group, said: “Eltizam remains keen to drive digital transformation across various operational areas of the organization to enhance efficiency. Adoption of technological advancements have become so important, both for individuals and corporations, in order to fully benefit from the advantages of digitization. Eltizam remains committed to staying ahead of the curve by investing in, and adopting the latest industry technologies to work better, faster and ensure customer satisfaction. Furthermore, technology is one of the six important pillars of our company’s culture, which we call ‘Get Wonky.’”

“We look forward to reaping the benefits of SAP S/4HANA platform - from sales transactions to complex analytical applications - which is also set to significantly increase our productivity and enhance the services that are being offered to our clients. Apart from improved customer experience and productivity, the speed of SAP S/4HANA cloud will help our business arrive at better, more informed decisions thanks to its capability to process data in real-time. We are already seeing benefits of SAP S/4 HANA in allowing our teams to work remotely, with full system capabilities, which is critical during the current challenges posed by the COVID 19 virus,” added Roberts.

“In this era of digital transformation, large organizations build their operations around ERP systems. S/4HANA has the ability to transform end-to-end operations for clients-serving businesses, by enabling the intelligent digital ERP solution. The solution will allow Eltizam to respond to new customer demands faster and develop a digital roadmap,” added Mansoor Khan, Group IT Director of TIBS.

Tamouh Integrated Business Services (TIBS), a direct subsidiary of the Eltizam Group, which operates across the UAE and MENA region, implemented the solution across the group of companies. TIBS provides their clients with specialized business solutions focused on system automation and process efficiency, thereby enabling them to boost customer satisfaction and happiness.