(Al Badia Hillside and Residences, which is managed by Kaizen)

The long-standing partnership between Socienta, a leading PropTech firm offering a vast range of solutions for real estate, and Kaizen AMS which was unveiled last year at the Smart Build Environment Awards in 2021, has elevated to the next level with a focused approach on service charges collections.

Socienta’s industry-leading expertise in developing one-of-its-kind property technology (PropTech) solutions will streamline the service charge collection process at 100+ managed communities of Kaizen AMS.

Service charge collection has become a topical problem as the vast majority of residents face challenges in making the payment due to a lack of streamlined payment solutions. This adversely impacts the cash flow of the property management firms as well as their ability to take initiatives for the betterment of the community and its residents. 

The Socienta-Kaizen AMS partnership has come as a one-stop solution for the residents in making swift & hassle-free payment of service charges in a few clicks. Our vast expertise and diverse range of indigenous solutions in real-estate-specific accounting, procurement and finance modules, customer servicing, community engagement, site management, & property Insights will assist Kaizen AMS in offering improved services to over 40,000+ residents at its managed communities.

Commenting on the occasion, Socienta’s COO - Mr. Ghassan Talhouk said “I look at Socienta-Kaizen AMS partnership as one of the biggest milestones in Dubai's real estate sector. Streamlining the service charges collection process is an additional step towards achieving our vision of creating social, economic and environmentally sustainable societies. At Socienta we are truly committed to simplify the challenges of the residents and to make Dubai the number one smart city in the world in line with the government of Dubai Plan 2021 which aims to make Dubai a smart and sustainable city’”.

“Partnering with Socienta supports our ideology of ‘continuous improvement’ for the residents at our managed communities. Socienta’s technology will simplify the process of service charge payments for the residents which will boost their satisfaction with our services and will take us one step closer to our mission of ‘Creating Memorable Experiences and Communities’ every day. This partnership will have a profound impact on our cash flows and enrich our capabilities to deliver transformation to our clientele which includes the biggest developers in the UAE such as: Binghatti, Sobha, Dubai South, and Al Futtaim, to name a few. Partnering with Socienta will also strengthen Kaizen AMS’ capabilities in managing its communities in more efficient manner to minimize energy consumption, carbon emissions and lead Dubai towards sustainability,” said Mr. Fadi Nwilati - CEO, Kaizen AMS.