Dubai Electricity and Water Authority (DEWA)’s Asset Health Centre works to consolidate preventive and proactive maintenance in the water network. It manages operations through gathering and analysing data and providing needed recommendations to enhance the health and life cycle of assets (pumps, engines, pipes, water reservoirs and others).

The Asset Health Centre also forecasts defects using Artificial Intelligence and machine learning algorithms. DEWA uses a wireless vibration and temperature monitoring system to measure the vibration and temperature to assess the equipment condition.

This system has helped DEWA save AED1.617 million since 2019 and until 2021. DEWA also uses Online Real-Time Condition Monitoring to monitor assets round the clock and ensure the provision of supplies according to the highest standards of availability, reliability, accountability and quality. 

“We have made significant achievements in developing the water network to enhance its efficiency and reliability as well as raise water flow and volume of water reserves. DEWA’s efforts have reduced the losses in water transmission and distribution networks from 42% in 1988 to 5.3% in 2021. This is one of the lowest scores in the world and compares favourably to North America, where water losses are around 15%,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA. 

“We adopt the preventive maintenance approach - time-based, condition-based, SAP - Computerised Maintenance Management System (CMMS), SAP - Plant Maintenance Module, and SAP - workflow management  and automating data entry. This helps DEWA to maintain its leadership as one of the best utilities worldwide,” said Abdullah Obaidullah, Executive Vice President of Water and Civil at DEWA.